Cannot read PM - Solved
Posted: Tue Feb 13, 2018 7:16 pm
I'm getting an email notification that there is a message, but when trying to access it in the web browser, I get an error, "You are not authorized to read private messages that are on hold."
I also see, "You have 1 private message currently on hold because of full folder. Release all on-hold messages… they will be re-sorted into the appropriate folder if enough space is made available."
I'm not quite sure what on-hold messages are or how to release them. I tried deleting a couple of older messages, but that didn't seem to work.
Thanks!
I also see, "You have 1 private message currently on hold because of full folder. Release all on-hold messages… they will be re-sorted into the appropriate folder if enough space is made available."
I'm not quite sure what on-hold messages are or how to release them. I tried deleting a couple of older messages, but that didn't seem to work.
Thanks!